Property Management Blog

Emotional Support Animals (ESA) and Renting

Emotional Support Animals (ESA) and Renting

What is an ESA Animal?

An Emotional Support Animal (ESA) is an animal that provides emotional and therapeutic benefits to individuals who are dealing with mental health conditions, such as anxiety, depression, or PTSD. Unlike service animals, which are specifically trained to perform tasks for people with physical disabilities, ESAs are meant to provide comfort and companionship. While ESAs do not need specialized training, they are recognized for their ability to improve the

well-being of their owners.

Common types of ESA animals include dogs, cats, rabbits, and even birds. Any pet that offers emotional support and companionship can qualify as an ESA if it meets the appropriate criteria.

The Importance of ESAs in Renting Situations

For people with emotional or mental health challenges, having an ESA can be very helpful. ESA’s can give people a sense of purpose; they can reduce stress, provide security, boost self confidence and get the owner out of the house to exercise their ESA. However, renting a home with an ESA can be tricky, especially since many rental properties have "no-pet" policies and landlords that do not want pets on their property. Fortunately, there are legal protections in place for tenants with ESAs to ensure they can live with their animal companions.

Legal Protections for ESA Animals

In the U.S., there are several key laws that protect the rights of individuals with ESAs, particularly in housing situations:

  1. The Fair Housing Act (FHA): Under the FHA, landlords must make reasonable accommodations  for  tenants  who  require  an  ESA  due  to  a  disability.  This  means  that

even if a property has a "no pets" policy, a tenant with a legitimate need for an ESA cannot be denied housing based on their animal. The animal must be allowed to live with the tenant without extra charges, such as pet fees or pet rent, if it is deemed necessary for the tenant’s emotional support.

  1. Documentation Requirement: In order to qualify for housing with an ESA, tenants usually need to provide documentation from a licensed healthcare professional. This letter must state that the tenant has a diagnosed mental health condition and that the ESA  helps  alleviate  their  symptoms.  The  letter  should  be  recent  (usually  within  a  year) and include the professional's license details so that they can be contacted.

  2. No Extra Pet Fees or Deposits: Under the FHA, landlords cannot charge tenants extra fees  for  having  an  ESA.  This  includes  pet  rent  or  additional  pet  deposits  that  are  typically charged  for  regular  pets.  However,  tenants  are  still  responsible  for  any  damages  caused by the animal, such as scratching or chewing furniture, and the ESA must be well reported

What Landlords Can and Cannot Do

While tenants with ESAs are protected by law, landlords still have rights and are allowed to enforce certain conditions. Here’s a breakdown of what landlords can and cannot do:

  • What  Landlords Can Do:
    • Request  Documentation:  Landlords  can  ask  for  a  letter  from  a  licensed healthcare provider to verify the tenant’s need for the ESA.

    • Set  Behavior  Expectations:  Landlords  can  require  that  the  ESA be

well-behaved and not cause disruptions. If the ESA is noisy (e.g., excessive barking) or damaging property, the landlord can request that the animal be removed.

  • Maintain  Safety:  Landlords  can  enforce  rules  to  ensure  the  ESA  doesn’t  pose  a threat to the safety of other tenants. For instance, if an ESA is aggressive or dangerous, they can ask the tenant to remove the animal from the premises.

  • Charge  for  Damages:  If  the  ESA  causes  damage  to  the  property  beyond  normal wear and tear the landlord has the right to be compensated for losses

What Landlords  Cannot Do:

  • Refuse to Rent Based on the ESA: If a tenant provides the required documentation  and  meets  the  criteria,  the  landlord  cannot  deny  housing  simply because the person has an ESA. 

  • Charge  Pet  Fees  or  Rent:  Landlords  cannot  charge  extra  fees  or  rent  for  an ESA, even if the building typically charges tenants for pets. 

  • Limit  ESA  Types:  Landlords  cannot  refuse  an  ESA  based  on  its  breed  or species, as long as the animal is not dangerous or disruptive.

Wisconsin's Laws on ESA Animals in Rental Housing

In Wisconsin, as in other states, the Fair Housing Act offers protections for tenants who rely on ESAs for emotional support. Wisconsin’s housing laws ensure that individuals with legitimate needs for ESAs are entitled to reasonable accommodations.

Here are some key points about ESA animals in Wisconsin:

  1. No  Pet  Policies  Must  Be  Waived:  If  a  rental  property  has  a  "no  pets"  policy,  Wisconsin landlords  are  still  required  to  make  accommodations  for  tenants  with  ESAs.  This  means that  tenants  can  live  in  the  property  with  their  ESA,  regardless  of  the  building's  standard pet restrictions. 

  2. Documentation is Required: Tenants must provide a letter from a licensed mental health  professional  that  confirms  the  need  for  the  ESA.  This  letter  is  necessary  to  ensure that the ESA is legitimate and necessary for the tenant’s emotional well-being. 

  3. Tenant’s Responsibilities: In Wisconsin, tenants with ESAs are still responsible for maintaining  the  property.  This  includes  cleaning  up  after  their  animal,  preventing  damage to the property, and ensuring that the animal does not disturb other tenants. If an ESA causes significant damage or disruption, the landlord may seek compensation for the damage.

How to Request an ESA Accommodation

If you are renting and need an ESA, here’s what you should do:

  1. Consult  a  Licensed  Healthcare  Professional:  Speak  to  your  therapist,  psychiatrist,  or doctor to discuss your emotional health needs. If they determine that an ESA is beneficial for your well-being, they will provide a letter confirming the need for an ESA.

  2. Contact Your Landlord: Once you have your documentation, contact your landlord or property  management  company.  Inform  them  of  your  need  for  an  ESA  and  provide  them with the necessary paperwork. Be sure to ask about any specific procedures or forms they require.

  3. Wait for Approval: After you submit your request, the landlord may review your paperwork and ask additional questions. As long as you provide the necessary documentation  and  the  ESA  meets  the  requirements,  the  landlord  should  approve  your request.

  4. Follow  Up:  If  your  landlord  is  unresponsive  or  denies  your  request,  you  can  remind  them of their obligations under the Fair Housing Act and request that they reconsider their decision. If the issue persists, you may seek legal assistance to ensure your rights are respected.

Conclusion

Living with an ESA while renting can be a smooth process as long as tenants understand their rights and responsibilities, and landlords are willing to follow the law. Emotional support animals can significantly improve the quality of life for individuals dealing with mental health challenges, and legal protections ensure that these individuals have access to housing with their animal companions, if they are able to keep up on vet bills, food and their rent payments. If you are a tenant in Wisconsin, make sure to understand the state's laws and communicate clearly with your landlord to ensure that your emotional support animal is allowed in your home.

Disclaimer

Hey there! Thanks for reading our stuff. We want you to know a few important things:

  1. We're General Property Management LLC, right here in good old Eau Claire, WI. You  can  make  an  appointment  to  visit  us.  Our  office  is  located  at  703  5th  Avenue #1, Eau Claire, WI 54703 or send written correspondence to General Property Management, LLC, P.O. Box 283, Eau Claire, WI 54702.

  2. If  you  need  to  reach  us,  our  email  is  contact@ec4rent.com  and  our  phone  number is 715-832-1200.

  3. We  try  our  best  to  give  you  good  information,  but  we're  not  lawyers.  If  you  have  a serious legal problem, it's best to talk to a real attorney.

  4. If  you  spot  any  mistakes  in  what  we've  written,  please  let  us  know!  We'd  love  to  fix  it or take it down if needed.

  5. We always welcome your comments and thoughts. Your feedback helps us do better!

  6. Remember, when we all do our little part, the world is a better place.

Back